Symptom
When your onboardee tries to complete the personal data collection step, the following error message shows up: ???RE_Message_Definition_Missing???
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors Onboarding
Reproducing the Issue
- Login as Onboardee;
- Try to complete the personal data collection step;
- When submit, you'll notice the following error message: ???RE_Message_Definition_Missing???
Cause
- There is no error message defined in your business rule as described in 2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object
- The object definition for Message is set to not visible for external users.
Resolution
For the first scenario, plese apply the changes as described in 2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object
For the second scenario, please follow this procedure:
- Go to Admin Center > Configure Object Definitions > Message Definition;
- Click in Take Action;
- Change the mdfSystemExternalUserVisibility to read only
See Also
2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object
Keywords
???RE_Message_Definition_Missing???, pdc, personal, data, collection, error, onboarding, 2.0, business, rule, warning, message, obx , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem