SAP Knowledge Base Article - Public

2968768 - When scheduling an interview in Interview Scheduling, the locale defaults to English (en_US)


  • User locale is not being used for an email when email a candidate
  • Locale is defaulting to English (US) for an email to a candidate in Interview Scheduling

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management


The Recruiting Email Trigger does not have a template associated with it


  1. Open Recruiting Email Triggers
  2. Search for 'Candidate Self-Schedules Interview' and select this trigger
  3. At the top of the page, check to see if a template has been associated with this email trigger
  4. Choose a Email Template to associate with this trigger and Save
  5. The user locale should now be respected when emailing a candidate


KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting 2005