Symptom
- User locale is not being used for an email when email a candidate
- Locale is defaulting to English (US) for an email to a candidate in Interview Scheduling
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Cause
The Recruiting Email Trigger does not have a template associated with it
Resolution
- Open Recruiting Email Triggers
- Search for 'Candidate Self-Schedules Interview' and select this trigger
- At the top of the page, check to see if a template has been associated with this email trigger
- Choose a Email Template to associate with this trigger and Save
- The user locale should now be respected when emailing a candidate
Keywords
KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem
Product
SAP SuccessFactors Recruiting 2005