Symptom
- For all the servers including Central Management Server (CMS), in their Properties page, the option Automatically start this server when the Server Intelligence Agent starts is saved as unchecked.
- After Server Intelligence Agent (SIA) is restarted, log in to BI repository from all tools like BI launch pad, Central Management Console (CMC) and so on, is no longer possible. Error would be:
Account information not recognized: Could not reach CMS 'cms:port'. Specify the correct host and port and check for network issues. (FWM 20030)
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Business Intelligence Platform 4.3
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
cms, CentralManagementConsole, CentralManagementServer, cms.exe, boe_cmsd, serverconsole, command line , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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