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2969948 - Notification System for C4C Certificate Renewal Is Not Received

Symptom

An email system notification from the Tenant about Certificate Renewal was not received.

Context: the tenant certificate validity check runs in the tenant on the first day of each month, this is automatic. If the expiry date of the certificate is between 60 and 92 days before renewal, a first notification is created informing the key users that the certificate will expire soon. The renewal will happen on the first day of the following month.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

m-user, certificate, notification, service control center, IT contact, cloud for customer, C4C, renew, expiry date. notification,certificate , KBA , LOD-CRM-SEC , Security Topics , How To

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