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SAP Knowledge Base Article - PreviewSymptom
Even after scoping the BCC option for emails and box option in Administrator, the emails are going to the Unassociated Emails view.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Ticket ; Email ; Mail ; E-mail ; Unassociated ; CC ; BCC ; mime ; header , KBA , LOD-CRM-SC-EML , Email , How To
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