Symptom
- An application error is received when updating the process flow for a user.
Error Message: An application error occurred. Please try again later, or notify support (with the error information of errorId=[], timestamp=YYYY-MM-DDTHH:MM:SS, and the version information from the current screen) if the issue keeps occurring.
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Login to the instance
- Go to Update Process Flow for ONB 2.0
- Select the only available user in the dropdown
- Update
- Error is received
Cause
Deafult Onboarding Process (Onboarding2ProcessCoreWorkflow) in Manage data -> ONB2ProcessVariant is inactive
Resolution
Please update Deafult Onboarding Proces status and change it to 'Active', then save and try out updating BPE Process flow again.
Keywords
Update Process Flow, Application error in Update process flow, INC008540 , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem