SAP Knowledge Base Article - Public

2970591 - Error appears "Release not possible at item level of sales kit" when trying to release Customer Demand with Kit Item and Non Kit Item

Symptom

You are trying to Release with Stock Check for  Customer Demand KLM by selecting all line items including Kit items(Header & Item) and Non Kit items, Error appears

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control Work Center 
  2. Navigate to Customer Demand View
  3. Search for KLM 
  4. Select all line items including Kit items(Header & Item) and Non Kit items and select Release with Stock Check
  5. Error appears

Release not possible at item level of sales kit

Cause

Release of Sales kit can only happen  at the header level – which is what the error message suggests – also, the ATP result is also available on the kit header.

Resolution

Hence, whenever user tries to release kit item he/she would encounter this error and release is possible only at header level  and not at item level.This is the expected behaviour as designed.

Keywords

Release not possible at item level of sales kit, by selecting all line items including Kit items(Header & Item) and Non Kit items , KBA , release not possible at item level , including kit items(header & item) , AP-CR-CR , Customer Requirement , Problem

Product

SAP Business ByDesign all versions