Symptom
When checking new hire documents in View All Task >> Action >> Onboarding Document, the documents is not available
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
1. Open the Onboarding Dashboard
2. Click View All Task >> Action >> Onboarding Documents
3. No Documents available
Cause
Missing permission in Role-Based Permissions
Resolution
- Go to Manage Permission Role and select the Role
- Click Permission and go to Manage Document Categories
- Enable the Document Category Access and select the document for Onboarding
-
- [Onboardee] Administrative
- [Onboardee] Custom New Recruit
- [Onboardee] Policy Agreement
- [User] Compliance
NOTE: Only the 4 categories listed above should be permissioned for onboarding documents and compliance documents. Other categories under Document Category Access are not supported yet.
Keywords
Onboarding Document, No Documents, how to view , KBA , LOD-SF-OBX-DM , Document Management , Problem
Product
SAP SuccessFactors Onboarding