SAP Knowledge Base Article - Public

2971307 - Cannot Change the Sequence of the Suggested Activities in an Opportunity.

Symptom

You have maintained the Sales Phase sequence for a Sales Cycle under the configuration activity Sales Cycles and Phases, but the values under the Suggested Activities does not reflect the sequence.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center.
  2. Select New Opportunity option from Common Tasks.
  3. Navigate to the Sales Activities tab.

Under Suggested Activities the sequence of the Sales Phase is not as expected.

Cause

The sequence maintained for the Suggested Activities follows the Sales Phase ID.

Example: 001, 002 or Z01, Z02.

Resolution

This is the expected system behavior.

An alternative option may be to check the SAP Customer Influence Platform to submit an idea: https://influence.sap.com/SAPByDesign

See Also

1828567 - Suggested Activities are Invisible on Opportunity UI

2939381 - Sales Phase Cannot Be Deleted in the Sales Cycles and Phases Activity

Keywords

Opportunity, Suggested Activities, Sales Activities, Sales Phase, Sales Cycle , KBA , SRD-CRM-OPP , Opportunities , How To

Product

SAP Business ByDesign 2008