You have maintained the Sales Phase sequence for a Sales Cycle under the configuration activity Sales Cycles and Phases, but the values under the Suggested Activities does not reflect the sequence.
SAP Business ByDesign
Reproducing the Issue
- Go to the New Business work center.
- Select New Opportunity option from Common Tasks.
- Navigate to the Sales Activities tab.
Under Suggested Activities the sequence of the Sales Phase is not as expected.
The sequence maintained for the Suggested Activities follows the Sales Phase ID.
Example: 001, 002 or Z01, Z02.
This is the expected system behavior.
An alternative option may be to check the SAP Customer Influence Platform to submit an idea: https://influence.sap.com/SAPByDesign
1828567 - Suggested Activities are Invisible on Opportunity UI
2939381 - Sales Phase Cannot Be Deleted in the Sales Cycles and Phases Activity
Opportunity, Suggested Activities, Sales Activities, Sales Phase, Sales Cycle , KBA , SRD-CRM-OPP , Opportunities , How To