SAP Knowledge Base Article - Public

2971526 - Error “Please select other than closed status to proceed with your operation” when trying to re-open a job requisition – Recruiting Management

Symptom

User encountered an error message “Please select other than closed status to proceed with your operation” when trying to re-open a closed job requisition.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Close a job requisition
  2. Click the button “Reopen Job Requisition” to reopen job requisition
  3. Error message “Please select other than closed status to proceed with your operation” will display

Cause

It is the current system design where job requisitions cannot be reopened with a closed status currently selected.

Resolution

The correct process of reopening a job requisition is to select a status other than “Closed/Filled” status first, before clicking the reopen button for the job requisition to successfully be reopened, or the error message will display as a reminder to users.

Please note it is possible to customize this error message for the key RECRUITING_CLOSE_UNAPPROVED_JOBREQ using Manage Language tool, as per KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors.

See Also

2781710 - No permission to Close or Reopen Job Requisition - Recruiting Management

Keywords

Reopen job requisition, how to reopen job requisition , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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