Symptom
User encountered an error message “Please select other than closed status to proceed with your operation” when trying to re-open a closed job requisition.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Close a job requisition
- Click the button “Reopen Job Requisition” to reopen job requisition
- Error message “Please select other than closed status to proceed with your operation” will display
Cause
It is the current system design where job requisitions cannot be reopened with a closed status currently selected.
Resolution
The correct process of reopening a job requisition is to select a status other than “Closed/Filled” status first, before clicking the reopen button for the job requisition to successfully be reopened, or the error message will display as a reminder to users.
Please note it is possible to customize this error message for the key RECRUITING_CLOSE_UNAPPROVED_JOBREQ using Manage Language tool, as per KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors.
See Also
Keywords
Reopen job requisition, how to reopen job requisition , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
Product
Attachments
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