SAP Knowledge Base Article - Public

2971651 - Next button issue when importing content in the new LMS UI.

Symptom

After navigating to the Import Content section of the LMS, browsing and selecting your files to import, the next button is greyed out after you have selected a file to import.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning Administration
  2. Content
  3. Import Content
  4. Select an option e.g. -  "
  5. Next
  6. Browser for your file
  7. Select it and see the Next button is still grey and nothing appears to have happened

Cause

This is caused by a typo in your configuration file.

Resolution

Here is a sample from our system that works, please compare it to your configuration for typos:

  1. Configuration - >
  2. System Configuration - >
  3. CONTENT IMPORT - >

 

#List of supported file extensions supported by bulk content import tool. Each item in the list is seperated by a ';'.

supportedFileExtensions=*.zip;*.pdf;*.doc;*.docx;*.rtf;*.html;*.htm;*.xls;*.xlsx;*.ppt;*.pptx;*.flv;*.swf;*.txt;*.arf;*.jpg;*.xsd;*.ort;*.mp3;*.wmv;*.mp4;*.jpg;

# Deployment target location and its configuration.


See Also

The following KBA refer's to the area and has screenshot's to assist further if needed -2075206

Keywords

browse next lms upload issue learning scorm 2004 course home lms sap sf successfactors add new content object package navigation request process processed successfully unable start content , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions