2971853 - Custom token for Status Change Comments field - Recruiting Management

When moving application to another status, Status Change Comment field becomes available. Is it possible to add this field as custom token to be used in Recruiting Email Template?

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SAP SuccessFactors Recruiting Management

1. Change the application status using these methods
2. The Status Change Comment field appears

Method 1: Take Action > Move Candidate

Method 2: Action > Move Candidate (selected candidates)

Method 3: Drag and Drop application to another status in the pipeline

Method 4: Update Status dropdown on the application

Custom Tokens for Recruiting Email Templates pull values from custom fields configured in the XML Templates. (e.g Job Requisition, Application, Offer Detail). 

Status Change Comment is not configured in the XML Templates and for this reason it cannot be added as a Custom Token.

This is still a product limitation and customers are welcome to raise an enhancement idea through Customer Influence for this missing functionality. See KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process work.

2690483 - Status Change Comments - Recruiting Management

status change comments, email template, custom token , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To