SAP Knowledge Base Article - Public

2971854 - How to control visibility of fields within Background Element according to Candidate Type - Recruiting Management

Symptom

Each background element in the Candidate Profile contains multiple fields. Is there a supported configuration that allows the visibility of these fields to be controlled based on candidate type (Internal vs. External), while keeping the background element itself visible? 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Resolution

Yes, this can be achieved through Candidate Profile template configuration. However, this type of customization is only supported by modifying the Candidate Profile XML. This is currently not supported in self-service tool via Admin Center > Manage Template

In this example, the requirement is to display only one field within the outsideWorkExperience background element for external candidates, while allowing internal candidates to view all fields within the same background element.

  • The permission configuration for the internal candidates would be the following:

    Note: That asterisk (*) on the data-field-id represents all the fields inside the Background Element.

    This is how internal candidate sees the portlet on their profile:

  • Now for external candidates we would like to grant access to one data-field only. Below would be the permission configuration:

    On this case, only the Company Name field will be visible/editable to external candidates.

    When external candidates access their profile, this is what they see:

NOTE:

  • Indicating the data-field-id is currently not possible in Manage Templates and hence this type of configuration change can be done via XML only
  • When adding the permission block in Candidate Profile, it is required to have type, source, country, and field. The Candidate Profile XML Template will not be saved / uploaded if the permission block is missing one of these required elements.

See Also

2391794 - Is it possible to hide specific background elements on the Candidate Profile from certain users? - Recruiting Management

Keywords

candidate type, background, element, internal, external, profile, permission, field, hide, visibility , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions