Symptom
Not able to modify the Freight while updating additional Product line item in the sales order which was created from Sales quote.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center -> Sales Orders view
- Select the Sales Order ABC (ABC represents the Sales Order ID)
- Edit the sales order
- Add product under Items
- Freight field becomes greyed out
Cause
Freight charge won't get calculated automatically to sales order if the sales order is created as a follow-up document for sales quote. System will only consider the price components which are already maintained in the sales quote.
Resolution
To update the Freight in sales order, select Update Pricing button available under Total Pricing which in turn will calculate the freight with respect to all line items in the sales order.
See Also
Keywords
KBA , AP-PRC-PC , Calculation , Problem