SAP Knowledge Base Article - Public

2971967 - Freight not Calculating Automatically While Updating Additional Product in the Sales Order

Symptom

 Not able to modify the Freight while updating additional Product line item in the sales order which was created from Sales quote.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center -> Sales Orders view
  2. Select the Sales Order ABC (ABC represents the Sales Order ID)
  3. Edit the sales order
  4. Add product under Items
  5. Freight field becomes greyed out

Cause

Freight charge won't get calculated automatically to sales order if the sales order is created as a follow-up document for sales quote. System will only consider the price components which are already maintained in the sales quote.

Resolution

To update the Freight in sales order, select Update Pricing button available under Total Pricing which in turn will calculate the freight with respect to all line items in the sales order.

See Also

 Freight Calculation

Keywords

KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions