2972225 - CSB - Candidate Profile Layout

Symptom

Few times you will see a blue row in the Candidate Profile. RMK is enable, Mobile Apply too, and for some reason a blank blue row appears at the end of the candidate profile

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Go to careers
Create profile
Empty row will appear in the application page

Cause

The issue is because of the empty instruction footer defined in the CPT.

The definition looks like below

<instruction-footer>
<label mime-type="text-html"><![CDATA[<br/><br/> <br> ]]></label>
</instruction-footer>

Resolution

Go to provisioning
Go to candidate profile template
Remove the empty instruction footer

Keywords

Blank row , candidate application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting 2005