Symptom
Few times you will see a blue row in the Candidate Profile. RMK is enable, Mobile Apply too, and for some reason a blank blue row appears at the end of the candidate profile
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to careers
- Create profile
- Empty row will appear in the application page
Cause
The issue is because of the empty instruction footer defined in the CPT.
The definition looks like below
<instruction-footer>
<label mime-type="text-html"><![CDATA[<br/><br/> <br> ]]></label>
</instruction-footer>
Resolution
- Go to provisioning
- Go to candidate profile template
- Remove the empty instruction footer
Keywords
Blank row , candidate application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem