SAP Knowledge Base Article - Public

2972225 - CSB - Candidate Profile Layout

Symptom

Few times you will see a blue row in the Candidate Profile. RMK is enable, Mobile Apply too, and for some reason a blank blue row appears at the end of the candidate profile

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  • Go to careers
  • Create profile
  • Empty row will appear in the application page

Cause

The issue is because of the empty instruction footer defined in the CPT.

The definition looks like below 

<instruction-footer>
<label mime-type="text-html"><![CDATA[<br/><br/> <br> ]]></label>
</instruction-footer>

Resolution

  • Go to provisioning
  • Go to candidate profile template 
  • Remove the empty instruction footer

Keywords

Blank row , candidate application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting 2005