2972311 - Outdated Customer Account Still Listed in Account Hierarchy, Even Though Not Sent in Webservice Message

You have an existing account hierarchy in C4C replicated from ECC. Now you wish to update this existing account hierarchy. You observed that IDoc and inbound webservice message are processed successfully. The outdated customer is not part of the webservice message. Therefore, you expect that this customer is not part of updated account hierarchy. But this account is listed in the account hierarchy in C4C.

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account hierarchy, C4C, ECC, replicated successfully, outdated customer not part of webservice message, outdated customer still in account hierarchy, , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-LE-BP-HIE , Business Partner Hierarchy , Problem