2972422 - Error: "Record for entity user with key user/userid=**** does not exist" in Latest Version of Continuous Performance Management

There is a pop-up error "Record for entity user with key user/userid=**** does not exist. Please check the key value" when an Employee or Manager accesses Continuous Performance Management.

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SAP SuccessFactors Continuous Performance Management

1. The latest version of Continuous Performance Management has been enabled
2. As an Employee or Manager, go to Admin Center > Home dropdown > Continuous Performance Management.

The following pop-up error occurs, and the view of Direct Reports is not visible to Managers:

This error is caused when a required role-based permission has not been granted to the logged in user.

• The Employee/Manager is missing the "User Search" role-based permission which is required for Continuous Performance Management. (Note: The User Search permission can be restricted to the target population defined for the permission role in which it is included.)
• Go to Admin Center > Manage Permission Roles > General User Permission > Company Info > enable "User Search":

CPM Admin Guide: Role-based Permissions in Continuous Performance Management

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