SAP Knowledge Base Article - Public

2972536 - Alphanumerical Values are Accepted as the Value of Phone Number Type Fields


When you maintaining values for extension fields of Phone Number data type, you find that alphabets can be accepted for these phone number values.


  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Maintain alphabets values for fields of Phone Number Type.
  2. Save.
  3. Save successfully and alphabets values are accepted as phone numbers. 


 This is the expected system behavior.


The phone field accepts entries with alphanumerical values, as it can indeed be desired to enter alphanumerical values as a telephone number.

In some countries like US, alphanumerical phone numbers have established as they are more convenient to remember and could have a better recognition value than numerical ones.


Phone Number, Alphanumerical Values, Alphabets , KBA , BC-DWB-REP-EXT , Extensibility , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions