2972537 - Error: Business category does not exist; use 1 or 2" but the "Category

You received the error: Business category does not exist; use 1 or 2" but the "Category; when creating New Account/Prospect

SAP Hybris Cloud for Customer

1. Go to the Customers work center
2. Select Accounts / Prospects view
3. Select the Add button (+)

The business role assigned to the user has business field CUST_CATEGORY is set to read only.

This is the reason why the default value 2 (organisation) is not assigned opening the account Quick Create (QC) view.

Follow the below steps to remove the business field restriction from the business role.

1. Go to the Administrator work center
2. Select the Business Role view
3. Select the Administrator Business Role
4. Select the tab Fields & Actions

Business Category , KBA , LOD-LE-BP-BP , Business Partner , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions