SAP Knowledge Base Article - Public

2972705 - Discrepancies in results between main search and category pages in CSB - Recruiting Marketing

Symptom

There are discrepancies between the search results in the main search tool and the job list on category pages.

Environment

  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder

Cause

Different configuration points affect the search results.

Resolution

The main search is affected by the configuration set in Career Site Builder under Global Settings / Search as well as the internal logic which is not configurable.
Through the options the search can be restricted by language and brand.

The Category pages results, on the other hand, are solely governed by the rule configuration. This feature was designed to give more granular control over the category pages results. This means Locale and brand configuration have to be manually configured.

  • In the Rule Editor You can set "Locale" and "Brand" by using the drop down value. 
  • In the advance rules, you need to set them with joblocale and brand like this example: joblocale:"en_US" AND brand:"mybrand"

Keywords

Recruiting Marketing, CSB, RMK, category, pages, result, search, brand, locale, language, different , KBA , LOD-SF-RMK-CSB-CAT , Category page rules , Problem

Product

SAP SuccessFactors Recruiting all versions