SAP Knowledge Base Article - Public

2972738 - Application error when edit or Biographical Information


When user edit Biographical information trough UI or import system is triggering an application error with fingerprint=900e3df7b5b1c800af414c3c33ea5ef723fe3243


  • SAP SuccessFactors Employee Central

Reproducing the Issue

Scenario 1 

  1. Go to Employee Profile
  2. Select Biographical Information portlet
  3. Edit any field into this portlet
  4. Save
  5. Application error is triggered

Scenario 2

  1. Go to Import Employee Data
  2. Select Biographical Information
  3. Proceed with import
  4. Application error is triggered


The issue happens on cross portlet check between Biographical Information and National ID card. One of the mandatory field 'cardType' is empty into Employee National ID portlet.


  1. Review Employee National Id portlet data
  2. Fill all required fields, including cardType and Save
  3. Go back to Biographical Information portlet
  4. Edit rquired information and Save

See Also



fingerprint=900e3df7b5b1c800af414c3c33ea5ef723fe3243 900e3df7b5b1c800af414c3c33ea5ef723fe3243   , KBA , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2005