Symptom
When user edit Biographical information trough UI or import system is triggering an application error with fingerprint=900e3df7b5b1c800af414c3c33ea5ef723fe3243
Environment
- SAP SuccessFactors Employee Central
Reproducing the Issue
Scenario 1
- Go to Employee Profile
- Select Biographical Information portlet
- Edit any field into this portlet
- Save
- Application error is triggered
Scenario 2
- Go to Import Employee Data
- Select Biographical Information
- Proceed with import
- Application error is triggered
Cause
The issue happens on cross portlet check between Biographical Information and National ID card. One of the mandatory field 'cardType' is empty into Employee National ID portlet.
Resolution
- Review Employee National Id portlet data
- Fill all required fields, including cardType and Save
- Go back to Biographical Information portlet
- Edit rquired information and Save
See Also
INC0070361
ECT-142567
Keywords
fingerprint=900e3df7b5b1c800af414c3c33ea5ef723fe3243 900e3df7b5b1c800af414c3c33ea5ef723fe3243 , KBA , LOD-SF-EC-PER-BIO , Biographical Info - Config, Rules, RBP, UI , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2005