SAP Knowledge Base Article - Public

2972904 - Unable to Upload Customer Invoice Using File Input Workcenter View

Symptom

You are using the File Input method to upload Customer Invoice File. The XML file has been successfully uploaded however the Customer Invoice request in Customer Invoicing workcenter has not been created after the upload.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to Application and User management workcenter
  2. Select File Input and Select New
  3. Enter Service Interface Code as Customer Invoice Processing Request Invoicing In
  4. Select the required XML and Import

Cause

This issue could occur due to the payload that you are attempting to upload. The error which is causing the invoice upload to fail could relate to the pricing information being sent XLM file.

i.e. The Currency Code maintained for the Product is JPY, however in the payload you are using YEN because which the invoice request is not created successfully.

Resolution

Make sure that the Currency Code maintained for the product is matching with the Currency Code entered in the XML file.

Keywords

File Input, Customer invoice, File upload issue, Customer Invoice not created after upload , KBA , AP-CI , Customer Invoice Processing , Problem

Product

SAP Business ByDesign all versions