Symptom
By default some format in email sent to Suppliers is appearing so you wanted to change it.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Order
- Select Purchase order
- Click on copy
- Click on You can also -> Edit output settings.
- Choose sent by as e-mail
- Go to E-mail text tab
Cause
You have to create email template and upload.
Resolution
- Go to Application user management work center
- Go to form template maintenance view
- Select the required form
- Click on Action button
- Choose 'create email template 'option
- Browse and add the HTML template
Once done ,all new Purchase order created will have the new template
Note: if you want help with creation of HTML template contact your partner.
Keywords
wrong text in email , KBA , how to edit email template , SRD-SRM-PRO , Purchase Requests and Orders , Problem
Product
SAP Business ByDesign all versions