SAP Knowledge Base Article - Public

2973412 - How to create or change the email text sent to Suppliers with output document

Symptom

By default some format in email sent to Suppliers is appearing so you wanted to change it.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Order
  2. Select Purchase order
  3. Click on copy
  4. Click on You can also -> Edit output settings.
  5. Choose sent by as e-mail
  6. Go to E-mail text tab

Cause

You have to create email template and upload.

Resolution

  1. Go to Application user management work center
  2. Go to form template maintenance view
  3. Select the required form
  4. Click on Action button
  5. Choose 'create email template 'option
  6. Browse and add the HTML template

 Once done ,all new Purchase order created will have the new template

Note: if you want help with creation of HTML template contact your partner.

Keywords

wrong text in email , KBA , how to edit email template , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions