When sending an Email Campaign, the candidate receives the e-mail empty although there is an Email Layout selected.
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Send an Email Campaign
- When the candidate receive it, they can see the e-mail content in blank
- The content field is not filled.
- The email includes links that have spaces in them. This will break the encoding for the overall HTML.
- It is necessary to add information to the Content field otherwise the Email Layout will not be displayed.
- Please make sure that spaces in links are properly HTML encoded as %20. Please also remove extra spaces inserted at the end of the link.
empty, blank, email campaign , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM , Recruiting Management , Problem
SAP SuccessFactors Recruiting all versions