2973846 - SFAPI Compound Employee Delta Mode: DELTA_MULTIPLE_RECORDS_AT_START_DATE

You are encountering some issues in your SFAPI CompoundEmployee response with the error code  COMPOUND_EMPLOYEE/DELTA_MULTIPLE_RECORDS_AT_START_DATE. 

The error message is "Delta cannot be calculated for entity "address_information" since the image "Snapshot" has multiple records at start date yyyy-mm-dd" where yyyy-mm-dd is various dates. 

The error always occurs with the address_information entity.

SAP SuccessFactors HXM Suite

The issue happens because of the behavior described in the KBA 2912471. The behavior has been corrected with a code fix on 2021, but there still can be corrupted data leftover, that was generated when the wrong behavior still existed.

The SF engineering team needs to fix the corrupted data manually in the SF database. In case you have such error, please report cases to LOD-SF-INT (for SFAPI CE errors) or LOD-SF-EC (for errors in the EC side).

SFAPI CompoundEmployee error code COMPOUND_EMPLOYEE/DELTA_MULTIPLE_RECORDS_AT_START_DATE, "Delta cannot be calculated for entity "address_information" since the image "Snapshot" has multiple records at start date yyyy-mm-dd" where yyyy-mm-dd, address_information entity, ECT-132740 , KBA , LOD-SF-INT-CE , Compound Employee API , LOD-SF-INT , Integrations , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , Problem