2973880 - Crossboarding Not Triggered - Onboarding

• When trying to crossboard an employee, the Crossboarding is not triggering or not showing in Onboarding Dashboard
• All configurations are in place, but still the Crossboarding activity is not showing.

SAP SucccessFactors Onboarding 2.0

This is caused by missing default labels in the job info data model in Manage Business Configuration.

Please update all fields with default labels (Admin Center --> Manage Business Configuration --> JobInfo --> Click on the field detail and add default label.)

failed java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.successfactors.onboarding2.bean.integration.ONB2HrisElementFieldVO.getHrisFieldLabel(), crossboarding, not triggering , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem