2973880 - Crossboarding Not Triggered - Onboarding

• When a user try to initiate Crossboarding to an employee, it is not triggered or shown on the Onboarding Dashboard.
• All configurations are in place, but still the Crossboarding activity is not showing.

SAP SuccessFactors Onboarding

• Cause 1: This is caused by missing default labels in the job info data model in Manage Business Configuration.
• Cause 2: The data model is not enabled in the Manage Business Configuration. 

Resolution 1: 

Please update all fields with default labels (Admin Center --> Manage Business Configuration --> JobInfo --> Click on the field detail and add default label.)

Resolution 2:

Please go to Manage Business Configuration and enable the affected data model (e.g. JobRelationshipInfo).

(For SAP Support only: please see internal memo)  

failed java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.successfactors.onboarding2.bean.integration.ONB2HrisElementFieldVO.getHrisFieldLabel(), crossboarding, not triggering, getModel() is null, entity.SLJobRelationEntity.getModel() is null  , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem