Symptom
A system was already added in SAP GUI and the Message Server port number was changed later. User cannot logon to SAP system. If delete the system from SAP GUI and add again with message server IP address or hostname(without port number), it raises the message "Error: internal error (this retcode should be handled by caller of MS-layer)" or like the image below in SAP GUI.
Another symptom is add a system in the SAP GUI, select 'Group/Server Selection'. After input SID, message server IP address or hostname(without port number), no logon group can be selected in 'Group/Server' field and user cannot logon.
(Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.)
Read more...
Environment
- SAP GUI for Windows release independent
Product
Keywords
Add system, message server port , KBA , BC-FES-GUI , SAP GUI for Windows , BC-CST , Client/Server Technology , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.