Symptom
You are replicating employee from external system to SAP Cloud for Customer and is receiving an error in Web Service Message Monitoring view regarding Sales Organization ID Mapping.
Environment
SAP Cloud for Customer
Cause
In the payload, it is passed only the SalesOrganisationID. So the system understands which external system is sending the employee, it is required to pass the SalesOrganizationIDTypeCode in the payload as well.
Resolution
The SalesOrganizationIDTypeCode is a constant value send in the payload from the middleware. The value to be passed is determined based on the ID mapping which is maintained in C4C. These are the corresponding values based on Mapping Of against which the ID mapping is maintained in C4C UI:
CRM Organizations and Units -> 227
ERP Sales Groups ->951
ERP Sales Offices -> 950
ERP Sales Organizations -> 917
ERP Planning Group -> 992
Keywords
Sales Organization, Employee Replication, Mapping , KBA , LOD-CRM-EMP-RPL , Employee Replication , How To