Symptom
The new hire data was changed in RCM and the same data was changed in Onboarding.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors Onboarding 1.0
Reproducing the Issue
- Initiate Onboarding for a candidate;
- Change some information in RCM (fields that are mapped in Setup Onboarding Integration);
- Check your new hire record.
Cause
The option Allow data updates from Recruiting to Onboarding (i.e. Start Date) is currently enabled in Setup Onboarding Integration.
Resolution
If you don't want to have these data updates, please disable the option.
Keywords
rcm, onb, data, update, change, onboarding, 1.0, intelligent, services , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-INT , Integrations with Onboarding , Problem