SAP Knowledge Base Article - Public

2974854 - Data changes in RCM were reflected in Onboarding - Onboarding 1.0

Symptom

The new hire data was changed in RCM and the same data was changed in Onboarding.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding 1.0

Reproducing the Issue

  1. Initiate Onboarding for a candidate;
  2. Change some information in RCM (fields that are mapped in Setup Onboarding Integration);
  3. Check your new hire record.

Cause

The option Allow data updates from Recruiting to Onboarding (i.e. Start Date) is currently enabled in Setup Onboarding Integration.

Resolution

If you don't want to have these data updates, please disable the option.

Keywords

rcm, onb, data, update, change, onboarding, 1.0, intelligent, services , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding