Symptom
When clicking on Refer a Friend on Internal Career Site powered by CSB there are countries missing from the Country drop-down list.
Environment
SAP SuccessFactors Recruiting Marketing (RMK)
- Internal Career Site Powered by CSB
Reproducing the Issue
- Go to RMK site
- Enter the employee credentials after clicking on Employee Login
- Select any job on RMK home page
- Click on Refer a Friend button
- You will notice there are countries missing on Country field
Cause
The list is based on session user's locale and country picklist that is got from Bizx. Currently, the translations don't come from Picklist Center but from Manage Data > Country/Region entries.
Resolution
Please follow the below steps to update the country picklist for the Refer a Friend form:
- Go to the instance > Manage Data > Country/Region and complete translations for all used locales.
- Perform an OData API Metadata Refresh
- Navigate to Admin Center > Manage Career Site Builder;
- Click on Appearance > Global
- Click on Save
- Clean the cache in your browser
- Authenticate and as an employee see the country picklist in Refer a Friend. The same should show all the values as expected.
See Also
2943012 - Refer a Job to a Friend on Internal Career Site Powered by CSB - Recruiting
2957146 - Refer a Friend Button Doesn't Show Up in RMK Site - Internal Career Site Powered by CSB - Recruiting
Keywords
picklist, countries missing, country field, refer a friend, dropdown , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , LOD-SF-RMK , Recruiting Marketing , LOD-SF-RMK-CSB , Career Site Builder , Problem