SAP Knowledge Base Article - Public

2975070 - Offer Letter : Functionality of "Preview" and "Next Step" button


While generating the offer letter, before sending it to the candidate, you can see "Preview" and "Next Step" buttons.

Upon clicking each button, both redirects to the same page which has "Email as pdf", "Online Offer" etc buttons - meaning both the buttons have the same functionality.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

Generate the Offer Letter for a candidate.

Before dispatching the Offer letter you have options to "Preview" and send to "Next Step" using respective buttons.

Once you click each one of them, both redirects to the same page with Offer letter contents and few more options (which has "Email as pdf", "Online Offer" etc buttons) to proceed further as shown in the image:


This is an expected behaviour in the product as of now. It is also not possible to remove "Preview" or "Next Step" buttons as these are hardcoded.


You can submit an enhancement request either to remove the Preview button or to have a difference in functionality of both the buttons.

See Also

2104613 - Offer Letters - Recruiting Management

2090228 - How to Submit Ideas for SAP SuccessFactors Products


Offer Letter, Preview, Next Step, Preview button , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement


SAP SuccessFactors Recruiting all versions