SAP Knowledge Base Article - Public

2975091 - You are Unable to Assign an Unassigned Supplier Invoice Exception Task


There is an unassigned task in Business Task Management: "Clarify Invoice Exception for Supplier Invoice".

You are trying to assign this task but you could not find any available employee in the value help.


 SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Application and User Management
  2. Select View Business Task Management
  3. Show Unassigned Items
  4. Select the Task with the following subject: Clarify Invoice Exception for Supplier Invoice
  5. Click Actions -> Assign Items
  6. Click the Value help for the To field
  7. Execute the Query: No records found


You are unable to assign the task manually because the invoice document was voided before clearing the task, hence no employee is found in the value help.


Please ensure to clear all open tasks before voiding the invoice document to avoid such deadlock situation.


Clarify Invoice Exception for Supplier Invoice, unassigned task. , KBA , invoice exception for supplier invoice , unassigned task , clarify invoice exception , business task management , AP-SIP-SIV , Supplier Invoice , How To


SAP Business ByDesign all versions