SAP Knowledge Base Article - Public

2975129 - Discrepancy between applications on job board and SuccessFactors - Recruiting Posting

Symptom

I posted a job offer and the job board statistics (applications or clicks) are different from what I seen in SuccessFactors.

Environment

  • SAP SuccessFactors Recruiting Posting
  • SAP SuccessFactors Recruiting Management

Cause

Each job board has its own way to count statistics.
Some job boards can count the number of clicks on the Apply button on the job page, others will count the number of views (how many times the job was consulted).

Resolution

As there is no standard, the job board's statistics can be calculated differently.

SuccessFactors will show only candidates that have gone through the whole application process. Number of clicks in Recruiting Posting will show how many times candidates clicked the Apply button with the application URL and tracking.

Before reporting any applications' discrepancy, reach out to the job board and double-check how exactly statistics are calculated on their end.

Keywords

Recruiting Posting, candidates, apply, job board, difference, numbers, clicks, application, tracking, counter, candidates applied , KBA , LOD-SF-RPO-ATM , Applications & Tracking Management , Problem

Product

SAP SuccessFactors Recruiting Posting all versions