SAP Knowledge Base Article - Public

2975478 - Value is Not Printing in a PDF Form Correctly for French Language in Onboarding

Symptom

When a PDF Form is uploaded, the value for Marital Status is printed with special characters for French Language i.e. "Divorcé(e)"  is printed “DivorcØ(e)”

Environment

SAP SuccessFactors Onboarding

Cause

The font used for the field is set as Arial.

Resolution

  1. Access the PDF Form
  2. Select the field which is having the issue
  3. Access Field properties
  4. Go to font and select Noto Sans Font
  5. Save and upload the form to Onboarding

Keywords

sf, success factors, ONB, on boarding, OBD , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , How To

Product

SAP SuccessFactors Onboarding all versions