SAP Knowledge Base Article - Public

2975481 - Decline forms allow candidate to continue with process - Onboarding 2.0

Symptom

When Candidate Declines to sign the Forms, it is still available to complete the next steps of the process.

Environment

SAP SuccessFactors Onboarding 2.0 - All Versions

Resolution

After decline, the personal data collection is enabled for the new hire to update any information. There will be an email triggered to the signatories as well.

Managers can use the restart functionality to update data in NH Data Review step and then move through signature step again.

MPH will be triggered only after the document flow is complete. Please raise a ticket if the behaviour is otherwise.

Keywords

MPH , Signature , decline , remove , disagree , new hire , KBA , LOD-SF-OBX-DM , Document Management , Problem

Product

SAP SuccessFactors Onboarding all versions