Symptom
You are trying to create New Return Inbound Delivery from Customer Return Notification KLM, Error appears.*KLM refers to Return Notification id,*DEF refers to Serial Number, GHI refers to Product id.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Third-Party Logistics Work Center
- Navigate to Inbound Delivery Notifications View
- Search for KLM
- Click New Inbound Delivery
- Maintain parameters like External Delivery Id, External Delivery Item id
- For Serial Number DEF, Check Restricted
- Error appears
Restricted Serial Numbers are not allowed for product GHI
Cause
As Serial Number profile maintained for Product GHI is optional, Hence this error appears.
Note: Error appears even when Serial Number is changed to Mandatory on Transfer to /from Customers / Suppliers/Sites except Mandatory on all Logistics and Production Process.
Resolution
You will have to switch serial number profile to "Mandatory on all Logistics and Production process" for the product to make the quantity as restricted for the new transaction.
Keywords
Restricted Serial Numbers are not allowed for product, You are trying to create New Return Inbound Delivery from Customer Return Notification, Error appears even when Serial Number is changed to Mandatory on Transfer to /from Customers / Suppliers/Sites except Mandatory on all Logistics and Production Process, Error appears "Restricted Serial Numbers are not allowed for product " when trying to create New Inbound Delivery from Customer Return Notification
, KBA , restricted serial numbers are not , serial numbers are not allowed for , numbers are not allowed for product , AP-IDP , Inbound Delivery Processing , Problem