SAP Knowledge Base Article - Public

2975803 - You are Unable to Create Shopping Cart in SAP Business ByDesign Mobile App Without Selecting Items from Catalog

Symptom

You have installed SAP Business ByDesign mobile app and you are trying to create a shopping cart. However, you are unable to select items like you do in standard system. You only have option to select items from catalog.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Logon to Business ByDesign tenant using mobile Application

  2. You will see a tile to create shopping cart

  3. When you open this, it only gives you option to select items from catalog

  4. You cannot add product without using catalog

Cause

Right now, only items from Catalog can be added via shopping cart mobile app.

Search on shopping cart mobile app only looks through products in published catalogs.

Resolution

Kindly create and publish a catalog to make use of shopping cart mobile app for SAP Business ByDesign.

Keywords

ByD shopping cart mobile app, catalog, unable to create shopping cart in mobile app , KBA , unable to create shopping cart in mobile , shopping cart mobile app , catalog , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign all versions