Symptom
Live Connection credential pop up comes up every time, I run a story. Sometimes it doesn't come up.in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud (Enterprise) 2020
- HANA
- BW
Reproducing the Issue
- Run a Story conneting to any live connection
Cause
This is by design.
Resolution
The SSO popup will need to load for every browser session so that a connection for that session can be established. When you open a second story in SAC then the same session is being used. If you refresh the page a new session is created that will need to establish its own connection.
If the iFrame being used is creating a new session by using a new iFrame instance for each story then the SSO popup will be needed to establish the connection for that new session.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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