SAP Knowledge Base Article - Public

2975955 - Error Message in Opportunity "Combination Sales Cycle and Phase Does Not Exist"

Symptom

You get an error message "Combination sales cycle and phase does not exist" while opening an Opportunity.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunities view.
  3. Open an Opportunity ABC (where ABC denotes the Opportunity ID).
  4. Error message "Combination sales cycle and phase does not exist" is displayed.

Cause

The Sales Cycle which is assigned to the Opportunity ABC is not assigned to any Sales Phase.

Resolution

  1. Go to the Business Configuration Work Center.
  2. Select the Implementation Project Work Center View.
  3. Click on Open Activity List.
  4. Go to Fine Tune.
  5. Search for the activity Sales Cycles and Phases.
  6. Click on the Maintain Sales Cycles link.
  7. Here the Sales cycle which is assigned to the Opportunity ABC and add Sales Phases.

Keywords

Combination sales cycle and phase does not exist, Opportunity. , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions