SAP Knowledge Base Article - Public

2976156 - Recruiting Management Not Accessible on DC 12

Symptom

When opening the recruiting tab, the page fails to load and recruiting management cannot be accessed.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Click on Recruiting Tab from dropdown menu, the page loads but fails to open Recruiting Management. When opening the browser console logs, some errors can be seen. 

Cause

The cause is currently under investigation. 

Resolution

This issue was reported to our support team and is currently being investigated by our engineering team. We will update the KBA accordingly with feedback as the investigation continues.

Keywords

DC 12, recruiting, RCM, not accessible, not available, down, load, loading, fail , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions