SAP Knowledge Base Article - Public

2976411 - Email is not triggered to target candidates - Recruiting Management


Consolidated or Bulk email is not delivered to multiple recipients in CC or BCC.

Email is not triggered to target user/candidates.


SAP SuccessFactors Recuiting Management

Reproducing the Issue

  1. Go to Recruiting > Candidate
  2. Using filter, search for candidate to send email
  3. In BCC fields, add other recipients of the email


There is defined hard limit in sending emails. 

Max. Concurrent Connections From a Single IP : 50
Max. Messages Per Connection : 50
Max. Recipients Per Message : 50


The Contact Candidate/Send Email function in recruiting is not designed to send a single email to multiple users or candidate. If you are targeting multiple candidates to send email, Email Campaign is the designed functionality to handle up to 250 000 candidates.

See Also

2673691 - About CRM Email Campaigns

2645921 - CRM - Candidate Relationship Management


Talent Pool, Marketing email, non delivery notification, not sent, received, candidate search, adhoc email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem


SAP SuccessFactors Recruiting all versions