SAP Knowledge Base Article - Public

2976499 - Unable to open Payroll related applications in Employee Central


Using Employee Central, you navigate to any payroll related application (for example, Pay statement, Mash-up applications, Complete Payroll Tasks, Payroll Information page, etc) but application is not opened as expected.
A possible sympton could be that a blank page is displayed:
blank page.jpg


  • Employee Central
  • Employee Central Payroll
  • ERP OnPrem

Reproducing the Issue

  1. Logon to Employee Central
  2. Search an employee and open Employee File
  3. Navigate to any Payroll Information application in case of onPrem backend systems.
  4. Application isn´t working correctly. A blank page might be opened instead of requested application.


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Third Parties Cookies shouldn´t be locked to get any payroll related application correctly displayed.
Please open your browser settings and allow Third Party Cookies.

See Also

Browser Configuration Requirements for SAP SuccessFactors


payslip paystatement , KBA , cookies , mashup , payslip , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem


SAP SuccessFactors HXM Core 2005