Symptom
- When trying to open a report template from the server folder in EPM Add-in, Excel closes without any error.
- On client machines with Windows 10 version 1909, the issue occurs after installing Microsoft update KB4576484.
- On client machines with Windows 10 version 2004, the issue occurs after installing Microsoft update KB4570721 or KB4576478
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Environment
- SAP Business Planning and Consolidation 10.X, version for NetWeaver
- SAP Business Planning and Consolidation 11.X, version for NetWeaver
- EPM Add-in for Microsoft Office
- Microsoft Office 365
- Microsoft Excel 2016
Product
SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA
Keywords
Windows updates, Excel crash, KB4576484, KB4576947, KB4570721, KB4576945, WCF, , KBA , epm add-in client issue with bpc system , EPM-XLS , EPM Excel Client , EPM-BPC-NW , NetWeaver Version , Problem
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