Symptom
- Updating SAP ASE 16.0 (to later releases SP03 PL08 HF1 / SP03 PL09), following individual steps SAP Note 2800483;
- During the step for TASK=UPDATE_ASE_SOFTWARE, the process appears to be stuck (or hung) and stops with the following logs being written in dev_sapdbctrl:
[PID 7984] SybServer::luUpdateAseSoftware: Using existing dbsrvresp_update.txt from sapdbctrl-config
[PID 7984] SybProcess::execute: Execute as XXXX\sybGS1: C:\Windows\system32\cmd.exe /C ""E:\Patch\DB\setupConsole.exe" -f "E:\sybase\<SID>\sapdbctrl-config\dbsrvresp_update.txt" -i silent -DUSER_INSTALL_DIR="E:\sybase\GS1""
[PID 7984] SybProcess::execute: Running with pid 8736 - How to determine if saphostctrl is hanging/running?
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP NetWeaver (NW) 7.4
- Windows
- SAP Host Agent 7.21 SP48
Product
SAP NetWeaver 7.4
Keywords
saphostctrl, SAP Host Agent, Host Agent, SHA, update, upgrade, hanging, hung, stuck , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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