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2977304 - Updating SAP ASE to PL08 HF1 using SAP HA - SAP ASE for BS

Symptom

  • Updating SAP ASE 16.0 (to later releases SP03 PL08 HF1 / SP03 PL09), following individual steps SAP Note 2800483, during the step for TASK=UPDATE_ASE_SOFTWARE appears to be stuck (or hung) and stops with the folloiwng written to the dev_sapdbctrl:

    [PID 7984] SybServer::luUpdateAseSoftware: Using existing dbsrvresp_update.txt from sapdbctrl-config
    [PID 7984] SybProcess::execute: Execute as XXXX\sybGS1: C:\Windows\system32\cmd.exe /C ""E:\Patch\DB\setupConsole.exe" -f "E:\sybase\<SID>\sapdbctrl-config\dbsrvresp_update.txt" -i silent -DUSER_INSTALL_DIR="E:\sybase\GS1""
    [PID 7984] SybProcess::execute: Running with pid 8736

  • how to determine if saphostctrl is hanging/running?  


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) 7.4 
  • Windows
  • SAP Host Agent 7.21 SP48

Product

SAP NetWeaver 7.4

Keywords

saphostctrl, SAP Host Agent, Host Agent, SHA, update, upgrade, hanging, hung, stuck , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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