Symptom
You have flagged 'Forbid Manual Changes' in the business configuration for accounts. You are still able to delete the account in the opportunity within the contract.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Contract work center.
- Open a contract.
- Go to the Opportunity tab.
- Create New Opportunity.
- Observe: The party role from preceding document can be deleted despite the 'Forbid Manual Changes' flag.
Cause
The party role has been entered manually (check party determination method code via Admin > General Settings > Check Party Determination). This information has been copied to the follow-up opportunity. This party role has not been determined automatically. Therefore the account remains changeable.
Resolution
This is the expected system behavior.
If you configure a party role with 'Forbid Manual Changes', it is recommended to restrict the party role from the selection using code list restrictions. Party roles that are not automatically determined can still be deleted.
Keywords
forbid manual changes, accounts, contract, opportunity, party role , KBA , LOD-LE-COP , Contract Processing , Problem