SAP Knowledge Base Article - Public

2977769 - The Reading Logs of the Registered Product is Missing in the Changes Facet

Symptom

The add/remove of reading is not reflected in the changes facet of the registered product.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Installed Base work center.
  2. Go to the Registered Product view.
  3. Search and open registered product LMN (where LMn represent the registered product name).
  4. Go to the Measurement facet and the Reading section in it.
  5. Click on Add action to create new reading or Remove action to delete an existing reading and save it.
  6. Now go to the Changes facet and click on the Go button.
  7. The log related to add or remove of readings is not shown here.

Cause

Not all the changes and actions are reflected under the changes facet.

Resolution

The changes made in measurement reading is not shown in the changes facet of registered product is current system behavior.

Keywords

Measurement , Reading , Add , Remove , Change log , KBA , registered product , LOD-LE-IBA-IPO , Installation Point , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions