SAP Knowledge Base Article - Public

2977920 - Attachments on Candidate Contact e-mail are not deleted after sending it - Recruiting Management


When adding attachments to Contact Candidate e-mail, if selecting another job application and click on Contact Candidate, the previous document attachment will be displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In Recruiting, select a job requisition
  2. Go to Candidates tab
  3. Select any candidate
  4. Click on Contact Candidate
  5. Click on Attach a document
  6. Upload a document
  7. Select another candidate in the same job requisition or from another one
  8. Click on Contact Candidate
  9. Click on Attach a document
  10. You will see the document attached on step 6 on the list


This is expected behavior from the system.

This is a functionality added to the system in order to help the user reuse the document for other candidates if necessary.

Note: the document will be displayed on the Candidate Contact > Attach a document section only for the user that uploaded it.


previous document, contact candidate, attach a document , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions