SAP Knowledge Base Article - Public

2977936 - Error occurred when selected a candidate in Onboarding Mapped Data Review >> Recruiting to Onboarding Data Review

Symptom

Error message is like:

Please check if the details entered are correct or else notify support (with the error information of errorId=XXXX, timestamp=XXXX,and the version information from the current screen) if the issue keeps occurring.

Environment

Onboarding 1.0

Reproducing the Issue

  1. Go to Onboarding Mapped Data Review >> Recruiting to Onboarding Data Review
  2. Select OnboardingCandidateInfo  and search for a candidate
  3. Error occurred

Cause

JobReq has been deleted or does not exist

Resolution

  1. Go to Manage Data
  2. Select OnboardingCandidateInfo and search for the candidate meeting error
  3. Find JobReq  and check it in Recruiting

Keywords

KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions