SAP Knowledge Base Article - Preview

2977987 - SAP Marketing: Error while importing the deleted contacts again to Marketing system


Importing an already deleted Contact does not update or Create a Contact


Importing an already deleted Product does not update or Create a Product.

Instead a warning message related to  timestamp is raised:"Imported entry ID &1 outdated (existing data valid from &2); update refused"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Marketing Cloud Edition

  • SAP Marketing On-Premise - All licensed versions


SAP Marketing all versions ; SAP S/4HANA Cloud 2008 ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions


Import , Contacts , Outdated , update refused , Timestamp , API_MKT_CONTACT_SRV , existing data valid from &, update Interaction contact . , KBA , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-CON , Contact / Account UIs , Problem

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