SAP Knowledge Base Article - Public

2978157 - Create Invoice Button and Reviewed Values Section in the Intelligent Invoice Scanning is Greyed out

Symptom

The PDF file has been uploaded in the Invoice Scanning view, but the "Create Invoice" button is greyed out and the reviewed values section is also not editable.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice Scanning view.
  3. Select the relevant file name.

The Create Invoice button is greyed out and when Review is clicked, the Reviewed Values fields are also greyed out.

Cause

The business scoping question is: "Do you want automatic creation of invoices from scanned documents?" If this option is selected, the process will create invoices automatically after the scanning procedure. Since the invoice gets created automatically, the create invoice button will not be active and the reviewed values field will be greyed out for modification.

Resolution

If it is not desire that the system automatically create the invoices, deselect the scoping question. To do so please follow the below steps:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects and select the Project.
  3. Navigate to scoping questions step and select the scoping element Purchasing -> Supplier Invoicing -> Supplier Invoices and Credit Memos.
  4. Select the question - Do you want automatic creation of invoices from scanned documents?
  5. Uncheck the check box and Complete the scoping.

Keywords

Create invoice button greyed out, Create invoice in invoice scanning is not active, Invoice Scanning: Reviewed Values on READ only , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign 2005 ; SAP Business ByDesign 2008 ; SAP Business ByDesign 2011