Symptom
The PDF file has been uploaded in the Invoice Scanning view, but the "Create Invoice" button is greyed out and the reviewed values section is also not editable.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Go to the Invoice Scanning view.
- Select the relevant file name.
The Create Invoice button is greyed out and when Review is clicked, the Reviewed Values fields are also greyed out.
Cause
The business scoping question is: "Do you want automatic creation of invoices from scanned documents?" If this option is selected, the process will create invoices automatically after the scanning procedure. Since the invoice gets created automatically, the create invoice button will not be active and the reviewed values field will be greyed out for modification.
Resolution
If it is not desire that the system automatically create the invoices, deselect the scoping question. To do so please follow the below steps:
- Go to the Business Configuration work center.
- Go to the Implementation Projects and select the Project.
- Navigate to scoping questions step and select the scoping element Purchasing -> Supplier Invoicing -> Supplier Invoices and Credit Memos.
- Select the question - Do you want automatic creation of invoices from scanned documents?
- Uncheck the check box and Complete the scoping.
Keywords
Create invoice button greyed out, Create invoice in invoice scanning is not active, Invoice Scanning: Reviewed Values on READ only , KBA , AP-SIP-SIV , Supplier Invoice , Problem